Mark and his father represented the seller in my transaction, while I was the buyer. Throughout the process, they demonstrated exceptional professionalism, integrity, and expertise that earned my trust. When serious issues arose, they approached them with a commitment to finding win-win solutions for both parties. Unlike other brokerages that stick to ‘banker’s hours,’ Mark, Sr. and Mark, Jr. operated on ‘car dealership hours,’ making themselves available beyond the typical 9-5 schedule, including nights, weekends, and holidays. They were always just a phone call or text away, addressing last-minute issues with a proactive and solutions-driven approach. Working with the Shackelford team was a true pleasure, and I wouldn’t hesitate to partner with them again for any future transactions.